NEXT Appointments

NEXT Appointments

Cloud-based Appointment Booking Application for one of the biggest British Multinational Retailers.

Client

NEXT

Industry

Retail / E-commerce

Launch Date

2023

System

PHP, Laravel, Bootstrap

The Challenge

Our client NEXT, wanted to develop a robust appointment booking platform which allowed staff to easily schedule and book check-ups, vaccinations, and other health-related services online.

  • Flexible Platform: Admin capabilities to set and break working time, block time slots, and manage dates dynamically.
  • Conflict Prevention: Mechanisms to prevent multiple appointments at the same time.
  • User Accounts: Separate accounts for users to easily manage and reschedule appointments.
  • Multi-Location Management: Manage multiple bookings from different locations simultaneously.
  • Calendar System: A streamlined calendar management system for efficient scheduling.

Next is the largest clothing retailer in the United Kingdom by sales, selling multinational clothing, footwear, and home products. They needed a solution that matched their scale and operational standards.

NEXT Challenge
The Solution

Robust Appointment Management System tailored to the client's requirement.

Key Features:

  • Customised User Access: Unique URLs for each user to reach the landing page with easy and smooth navigation.
  • Location & Service Management: User-friendly system where Admins can add different services and locations.
  • Booking Flexibility: Users can book available appointments 24/7 over the web, selecting centres based on preference and availability.
  • Admin Controls: Comprehensive tools for Admins to set date availability and view full booking history.
  • Smart Notifications: Automated text reminders and instant email/SMS notifications for confirmed appointments.
  • User Dashboard: User-centric dashboard for cancelling and rescheduling appointments.
  • Responsive Design: Fully responsive and multi-device friendly interface.
Architecture & Tech Stack
  • Frontend: HTML, Javascript, Bootstrap.
  • Backend: Laravel (PHP Framework).
  • Integrations: SMS Integration for automated notifications.
Final Outcome

Delivering a high-quality and robust cloud-based appointment booking platform.

Developers at Design Direct decided to tackle all challenges of the project and delivered a solution that met all client requirements. With its own unique set of promising features like user-centric, responsive, and multi-device friendly designs, the web application "NEXT Appointments" has successfully streamlined the booking process for staff and users alike.