Your Healthcare Global: Workforce Intelligence & Smart Scheduling Platform

Before the platform, the staffing and scheduling team depended heavily on Excel sheets to manage:

• Candidate and doctor data: Availability, skills, locations, and preferences.
• Scheduling logistics: Candidates and doctors scheduling against client requirements.
• Shift management: Client requirements, shift patterns, and last-minute changes.
• Manual matching: Matching candidates to shifts with constant back-and-forth edits on shared spreadsheets.

This approach was:

• Error-prone: Multiple versions of the same sheet and no single source of truth.
• Slow: Schedulers had to filter, sort, and cross-check data manually for every booking.
• Difficult to scale: Hard to manage when the number of candidates, doctors, and clients increased.

Core elements of the solution:

• Centralised availability management: Availability data for candidates and doctors is captured directly in the platform and visualised in dedicated availability sections for both groups.
• AI-driven candidate suggestions: When a consultant opens a shift or booking request, the system proposes the most relevant candidates based on skills, compliance status, location, historic bookings, and availability patterns. (AI layer and matching rules can be customised per client.)
• One-click scheduling actions: From the availability and bookings area, consultants can move from viewing available candidates to creating or confirming bookings with minimal steps.
• End-to-end linkage: Confirmed bookings flow into timesheets, payroll, and invoicing sections, ensuring that scheduling decisions and financial KPIs stay in sync.

Availability & Bookings Panel

• Consolidates total availability, booked shifts, and pending availability for candidates and doctors.
• Provides AI-powered “best match” lists for each open shift, reducing the time to find suitable candidates.

AI-Based Candidate Suggestions

• Ranks candidates using configurable criteria such as role, speciality, experience, location, compliance, and previous performance.
• Learns from previous bookings and outcomes to make increasingly relevant suggestions over time.
• Highlights compliant-but-not-booked candidates and doctors, turning missed opportunities into potential placements.

From Excel to Live Dashboard

• Replaces static Excel schedules with a live, interactive dashboard where all availability, bookings, and cancellations are updated in real time.
• Removes the risk of working on outdated spreadsheet versions and eliminates manual collation of data across multiple files.

• Process redesign: Analysed existing Excel-based scheduling workflows to replicate the useful structures while eliminating manual steps and duplication.
• AI matching logic: Designed a matching model that considers clinical requirements, shift details, compliance status, and availability to surface high-probability matches automatically.
• Modular integration: Integrated the scheduling engine tightly with the metrics dashboard, so every scheduling action immediately impacts KPIs for bookings, utilisation, timesheets, payroll, and invoices.

• Efficiency: Significant reduction in time spent searching spreadsheets and manually matching candidates to shifts.
• Accuracy: Higher scheduling accuracy through AI-ranked suggestions that respect skills, compliance, and availability constraints.
• Collaboration: Improved internal collaboration, as everyone now works from a single, always up-to-date scheduling and KPI platform instead of multiple Excel files.